Is the TVpilot app free?
Yes. The app is free and works with every TVpilot account, including the Free plan with one screen and no credit card. Plans and subscriptions are managed on tvpilot.app in a browser, not in the app.
Where do I download it?
In the App Store on your iPhone or iPad: search for TVpilot, or use the App Store button on this page. Sign in with your TVpilot email and password.
Which iPhones and iPads does it run on?
Any iPhone or iPad with iOS 18 or iPadOS 18 or later. On an iPad the screen list and the screen itself sit side by side, and the app follows the dark mode of your device.
Which notifications do I get?
Screen goes offline, Screen is back online and Screen stopped playing, chosen per device. They follow the same rules as the alert emails, so a screen that is off on schedule does not wake you, and a notification only names the screen and its place.
Can my whole team use it?
Yes. Everyone signs in with their own TVpilot account and keeps their own rights: viewers can look at everything but change nothing, editors and admins can act, and a team member with some locations only reaches those. The same goes for Siri, widgets and Control Center.
Does the app turn my iPad into a signage screen?
No, the app manages your screens. To use an iPad or a Mac as the screen itself, open its player URL in Safari, as described on the iPad and Mac signage page.
Which players can I control from the app?
Every TVpilot screen: the Amazon Signage Stick, Raspberry Pi, Fire TV, Android TV, smart TVs, a Mac and any browser. Restart and screenshots work everywhere; switching the TV itself on or off needs a player that can control the TV, and how often the remote picture refreshes depends on the player.
Is my data safe in the app?
Lock the app with Face ID, Touch ID or your passcode: it asks again when the app has been away for 5 minutes or more, and hides your dashboard in the app switcher. The app does not track you.