Intercom dashboard

Intercom on the TV: the inbox at a glance

Intercom moves fast; the wall should keep up. Connect with an access token from the Developer Hub, pick the teams that count and every screen shows the open conversations, the ones waiting too long, the snoozed ones, what came in and got closed today, how fast the first reply was and how conversations were rated. Refreshed every 3 minutes.

Free plan, no credit card required. Paid plans from €5/month. Plugin version v1.1, released 2026-09-24.

Intercom on a TV screen
On the screen

What the screen shows

Open, unassigned, waiting too long, snoozed

The live inbox per team. Waiting counts from the moment the customer last wrote; snoozed conversations get their own tile.

New and closed, today and this week

With the trend against the previous period and a 7-day line under the Open count.

First reply and time to close

Averages over the last 7 days from the first admin reply and close timestamps Intercom records.

Ratings

Positive conversation ratings as a percentage over 30 days, the number of ratings and negative ratings today.

Per team, channel and tag

Open conversations by team, by chat, email or other source, and by tag.

Customers helped today

How many different people the team wrote to today.

Setup

How it connects

01
Create an app in the Developer Hub

In Intercom open Settings, Integrations, Developer Hub and create an app for your workspace. Copy its Access Token from the Authentication page.

02
Paste the token and test

The app needs to read conversations, teams and admins, which a new app does by default. The connection test confirms it.

03
Pick teams, tiles and design

Choose which teams count on this board, pick your tiles, star the important ones and push it to a screen.

Privacy

What reaches the screen

The screen shows counts and averages, never a contact, a subject or a message body. The token is only ever used to read. Credentials are sealed on our servers, only ever used to read, and never shown again after you save them. Revoke them on the platform side at any time and the board simply stops.

Read only: TVpilot never changes anything in the source
Credentials sealed at rest, never shown again after saving
Revoke on the platform side at any time and the screen stops
Any TV

Show it on the TV you already own

TVpilot turns the hardware you have into a managed screen: an Amazon Signage Stick with the TVpilot app, a Raspberry Pi with one command, a Fire TV Stick or Android TV, or simply the browser of a smart TV. One player URL per screen, managed from the dashboard.

Amazon Signage StickRaspberry Pi signageFire TV Stick signageSmart TV, no hardware
Pricing

Free for your first screen

This plugin is included in every plan, the free one too. You pay for screens, not for integrations.

How many screens?

Free

Try TVpilot on one screen, for as long as you like.

Does not fit 3 screensOnly for 1 screen
Start free
Included1 screen
Extra screennot possible
Storage250 MB
  • All standard plugins
  • Scheduling: 1 calendar

Free, forever.No credit card. Try it on one TV.

Best fit for you

Starter

For a shop, practice or restaurant with a few screens.

3 screens€5per month
Choose Starter
Included3 screens
Extra screen€2 per month
Storage2 GB
  • Premium available as an add-on
  • Version history
  • Scheduling: 5 calendars

3 screens for €5.Each extra screen €2 per month.

Pro

For offices, schools and chains, with every Premium feature.

3 screens€29per month
Choose Pro
Included10 screens
Extra screen€2 per month
Storage10 GB
  • All Premium features
  • Up to 3 users, up to 3 locations
  • Version history

10 screens, all Premium.Review walls, triggers and the emergency alert included.

Business

For organizations with a team, approvals and many locations.

3 screens€99per month
Choose Business
Included25 screens
Extra screen€1.50 per month
Storage100 GB
  • All Premium features
  • Up to 25 users, unlimited locations
  • Approval before publishing
  • Own branding, priority support

Your whole team, safely.Roles for every colleague, and nothing goes live without approval.

What you keep

€17.08 per month

For 3 screens you pay €5 per month on Starter. At a typical per-screen price for the same features that is €22.08.

TVpilot Starter€5
Per screen elsewhere€22.08

Compared with typical per-screen prices for the same features: $8 standard, $12 with premium features, $15 with a team and approvals, per screen per month, billed yearly, converted at €0.92.

  • Extra screens from €1.50
  • Premium on Starter €9
  • Extra storage €10 per 25 GB
  • Cancel monthly
  • Prices excl. VAT

See every feature per plan

FAQ

Frequently asked questions

Which Intercom plan do I need?

Any plan that lets you create an app in the Developer Hub. The board uses the conversation search, teams and admins endpoints of the standard API.

What counts as waiting too long?

A conversation where the customer wrote last and no admin replied for longer than the bound you set: 4, 8, 24 or 48 hours. The tile turns amber above zero by default.

Can I show two teams on one screen?

Yes. Pick several teams and choose Combined, One at a time or Side by side, each column headed by the team name.

Do names of teammates appear?

Only when you add the per-agent tiles on purpose. Totals by default.

How often does it refresh?

Every 3 minutes. The last known numbers stay on the screen through a connection hiccup.

Can I revoke access?

Yes. Delete the app or regenerate its token in the Developer Hub and the board stops immediately.

Related articles
Intercom Dashboard on a TV: Support Numbers to Show
KPI Dashboards on Digital Signage: What Belongs on the TV
Help Scout Dashboard on TV: Setup Guide for Wallboards
Also see:Help Scout · Zendesk · Freshdesk · Trengo · All support dashboards · TV dashboards

Intercom on the TV: the inbox at a glance

Open, waiting and closed Intercom conversations, first reply time and ratings per team, live on the office TV. Read-only token, free plan available.

Intercom is a trademark of Intercom, Inc. TVpilot is not affiliated with Intercom.