Trengo dashboard

Trengo on the wall:
every channel in one view

Trengo brings WhatsApp, email, chat and voice into one inbox; the TVpilot board brings that inbox onto the wall. Connect with a personal access token, pick the channels that count and every screen shows what is open, what waits, what came in and got closed today and how the work splits per channel. Refreshed every 3 minutes.

Start free, 1 screen included See how it connects

Free plan, no credit card required. Paid plans from €5/month. Plugin version v1.1, released 2026-09-24.

On the screen

What the screen shows

Open, assigned, unassigned, waiting too long

The live queue for the channels you picked. Waiting turns amber after the number of hours you set.

New and closed, today and this week

With the trend against the previous period and a 7-day line under the Open count.

Time to solve

The average over the last 7 days, from the moment a ticket was created to the moment it was closed.

Per channel and per channel type

Open tickets per channel, and per type: WhatsApp, email, chat, voice, Facebook, Instagram and more.

Per label

Open tickets carrying each label, so a label like urgent or refund is one tile away.

Per channel layouts

WhatsApp and email as two columns, or each channel in turn at full size.

Setup

How it connects

01

Create an access token in Trengo

Open Settings, Developers, REST API and create a personal access token. Copy it.

02

Paste the token and test

The token reads with the rights of your own user, so a user who sees every channel gives the fullest board.

03

Pick channels, tiles and design

Choose which channels count on this board, pick your tiles and push it to a screen.

Privacy

What reaches the screen

Only totals reach the screen: never a contact, a phone number or a message. The token is only ever used to read. Credentials are sealed on our servers, only ever used to read, and never shown again after you save them. Revoke them on the platform side at any time and the board simply stops.

Read only: TVpilot never changes anything in the source

Credentials sealed at rest, never shown again after saving

Revoke on the platform side at any time and the screen stops

Any TV

Show it on the TV you already own

TVpilot turns the hardware you have into a managed screen: a Raspberry Pi with one command, a Fire TV Stick or Android TV, or simply the browser of a smart TV. One player URL per screen, managed from the dashboard.

Raspberry Pi signage Fire TV Stick signage Smart TV, no hardware

Pricing

Free for your first screen

Every plugin is included in every plan. You pay for screens, not for integrations.

Free

€0forever

Perfect for trying TVpilot with one screen.

Start free

Starter

€5/month

For small teams and single locations.

Start free

Pro

€19/month

For growing businesses with multiple locations.

Start free

Business

Customon request

Enterprise-grade signage at any scale.

Contact sales

Start on the free plan and stay there as long as you like. No credit card, no trial clock.

FAQ

Frequently asked questions

Does it show WhatsApp separately from email?

Yes. Pick the WhatsApp channel and the email channel as two scopes and choose Side by side, or use the per channel type tile on a combined board.

Why is there no satisfaction tile?

The Trengo API does not expose customer ratings per ticket, so the board leaves satisfaction and first reply time out rather than estimate them.

Can I show one channel only?

Yes. Pick one channel after the connection test. Change the selection any time in the editor under Connection.

Do names of colleagues appear?

Only when you add the per-agent tiles on purpose. The default board shows totals.

How often does it refresh?

Every 3 minutes, with the last known numbers kept on the screen through a connection hiccup.

Is there a Dutch version of this page?

Yes: the Trengo dashboard is also described in Dutch for teams in the Netherlands and Belgium.

Also see:Help Scout · Zendesk · Freshdesk · Intercom · All support dashboards · TV dashboards · Nederlands